Speaker

Kerry Edwards, WW

Sr. Director, Business Technology

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Speaker Session:  Is the Pandemic a Use Case for Self Service Technology?

Kerry Edwards is the Senior Director of Business Technology for WW International, Inc. (formerly Weight Watchers), where she leads the company's strategy and implementation of technology to support business operations goals for the contact center and the retail studios. Kerry has improved operations by implementing technology that is easy to use for both the employees and the customer for more than 20 years. Kerry is a life long learner, loves photography and reading, is an avid NY Islanders Hockey Fan along with spending as much time with her family and friends creating new memories.

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