Chris Crosby, Xaqt
Speaking Session: Going Beyond Bots: A Simple Framework for The AI-Driven Contact Center
Chris Crosby is the Founder and CEO of Xaqt, a global provider of Contact Center AI solutions in Chicago. He has more than 20 years of leadership experience in building startups and advancing innovations in all things data and call center related.
Chris holds his Master in Public Administration from Harvard Kennedy School of Government and advises both governments and startups at the intersection of policy, tech and adaptive leadership.