Speaker

Nima Hakimi, Convoso

Co-Founder and CEO

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Speaker Session:   The 3 Efficiencies Driving Call Center Profitability… and How to Improve Them

Nima Hakimi is the Co-founder and CEO of Convoso, the leading innovator of omnichannel call center software solutions. Prior to launching Convoso in 2006, one of Nima’s entrepreneurial startups in digital advertising boasted a network with millions of users at its peak. Today, he is leading the continued growth of Convoso by persistently focusing on customer success, one of the core values he established to guide the company.

As a member of LeadsCouncil’s Board of Directors, Nima is committed to helping call centers in the lead generation ecosystem be compliant as well as profitable.

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