Julie Casteel, ibex

Chief Strategic Officer & CMO

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Speaking Session: New Reality: Navigating Covid-19 from the Perspective of a BPO

As the chief strategic officer & CMO, Julie is responsible for directing strategy for ibex’s largest, global accounts, as well as the global marketing efforts. Julie brings more than 25 years of successful sales and leadership experience within the BPO space. Most recently, she served as Executive Vice President of Global Sales and Marketing at Sitel, a $1.6B company where she was responsible for global revenue, client relationship management and marketing strategy. Julie has served on a number of industry boards, has been published in The Economist, The Wall Street Journal and various industry publications. She earned a BS degree in Biology from Texas A&M University.