Rebecca Carr, Ring
Senior Manager, Ring CS Operations
Speaking Session: CX Council, Invite Only: Lessons Learned from the Virtual World
Rebecca Carr currently works for Ring and has managed accounts for companies that span a vast range of verticals, including telecommunications, tech, financial services, retail, wellness and travel. Functions include inbound high touch care, technical support, outbound lead generation, business-to-business, business-to-consumer, advance call routing and a unique quality assurance approach.