Rebecca Carr, Ring

Senior Manager, Ring CS Operations

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Speaking Session: CX Council, Invite Only: Lessons Learned from the Virtual World

Rebecca Carr currently works for Ring and has managed accounts for companies that span a vast range of verticals, including telecommunications, tech, financial services, retail, wellness and travel. Functions include inbound high touch care, technical support, outbound lead generation, business-to-business, business-to-consumer, advance call routing and a unique quality assurance approach.