Reid Houser, Sitel

Head of Global Compliance and Privacy Officer

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Speaker Session: Compliance Officers Forum LIVE VIRTUAL

Reid Houser is the Head of Global Compliance and Privacy Officer with Sitel Group and is located in the Omaha, Nebraska office. Sitel has 75,000 associates which operate in 70 countries worldwide. Mr. Houser and has worked in the Teleservices industry for 15 years and has more than 25 years of regulatory compliance experience. Mr. Houser leads Sitel’s Global Regulatory Compliance and Privacy program that includes Privacy, Healthcare, Telemarketing, Do-Not-Call, Collection’s, Licensing and Registration efforts. He is responsible for ensuring compliance with all Federal, state and provincial rules that impact Sitel and its clients globally. From Do-Not-Call to state privacy issues, Mr. Houser leads both internal and external clients to through the maze of regulatory issues and works to find solutions to meet their needs.

Mr. Houser is also the Chair of PACE’s Compliance Officers Forum, Chair of the PACE Capitol Hill Council, the 2008 recipient of the prestigious Fulcrum award for his outstand contributions to Teleservices industry, the highest award PACE bestows and the recipient of the PACE 2016 Volunteerism Award. He is also the past Chapter President of the PACE’s Midwest Chapter.